General Terms and Conditions (GTC)
Alpenlandtouristik e.K.
– Status: 16 December 2025 –
1. Tour Operator
Reiseveranstalter ist:
Alpenlandtouristik e.K.
Brauerstr. 2
86825 Bad Wörishofen
Germany
2. Scope of Application
3. Conclusion of Contract
By making a booking, the traveler submits a binding offer to conclude a travel contract with the tour operator. The travel contract is concluded upon receipt of the booking confirmation issued by the tour operator.
For bookings made by email, the contract is concluded as soon as the traveler accepts the offer and has previously been given the opportunity to take note of these GTC.
4. Services
The scope of the contractually owed services is determined by the respective trip description, the individual offer, and the booking confirmation.
The trips offered are self-guided, multi-day hiking tours. Depending on the offer, the tour operator provides in particular the following services:
• Accommodation including breakfast
• Luggage transfer between accommodations
• Travel documents (route descriptions and/or GPS data)
• Where applicable, additional services such as guest cards or vouchers (e.g. for boat trips)
No tour guide or guided tour is provided. All hikes are undertaken independently and at the traveler’s own responsibility.
5. Changes to Services
Changes to individual travel services after conclusion of the contract are permitted if they become necessary, are not brought about by the tour operator in bad faith, and do not significantly affect the overall nature of the trip.
Especially in the case of hiking tours, weather-related or organizational adjustments may be required. The booked stages and accommodations shall generally remain unchanged.
6. Prices and Payment
The travel price is stated in the booking confirmation.
No deposit is required. The full invoice is usually issued approximately six weeks before the start of the trip and is payable within seven days of receipt of the invoice.
For short-notice bookings close to the travel date, the travel price is payable immediately upon receipt of the invoice.
The security certificate in accordance with Section 651r of the German Civil Code (BGB) will be sent to the traveler together with the invoice.
7. Cancellation by the Traveler (Withdrawal Before Departure)
The traveler may withdraw from the travel contract at any time before the start of the trip. The decisive factor is receipt of the cancellation notice by the tour operator.
The following flat-rate cancellation fees apply:
• up to 30 days before departure: 20% of the travel price
• 29 to 15 days before departure: 40%
• 14 to 7 days before departure: 60%
• from 6 days before departure or in case of no-show: 90% of the travel price
The traveler is entitled to prove that the tour operator incurred no damage or a lesser amount of damage.
The conclusion of travel cancellation insurance is strongly recommended.
8. Rebooking and Substitute Participants
Rebookings after conclusion of the contract are only permitted after consultation and, where possible, in return for an appropriate processing fee.
The traveler may nominate a substitute participant up to the start of the trip, provided that this person meets the travel requirements. Any additional costs incurred shall be borne by the traveler.
9. Interruption of the Trip
If the traveler terminates the trip after it has begun for reasons not attributable to the tour operator, there is no entitlement to a refund for services not used.
This applies in particular in cases of:
• health-related reasons
• weather-related decisions by the traveler
• exhaustion or personal circumstances
Any additional costs arising from an early termination of the trip (e.g. additional transfers or overnight stays) shall be borne by the traveler.
Statutory claims in the event of a travel defect remain unaffected.
10. Cancellation by the Tour Operator
The tour operator may withdraw from the contract before the start of the trip if:
• extraordinary circumstances significantly impede or make the trip impossible to carry out, or
• the traveler fails to meet payment obligations despite a reminder and a reasonable grace period.
In such cases, any payments already made will be refunded. Further claims are excluded.
11. Liability
The tour operator is liable within the scope of statutory provisions for the proper performance of the contractually agreed services.
Participation in the hikes is at the traveler’s own risk. The traveler is solely responsible for:
• their physical fitness
• suitable equipment
• assessing weather, trail, and terrain conditions
The tour operator assumes no liability for damages resulting from decisions made independently by the traveler.
12. Traveler’s Duty to Cooperate
13. Data Protection
14. Dispute Resolution
15. Applicable Law
German law shall apply.
For merchants, the place of jurisdiction is the registered office of the tour operator.
16. Notice on Package Travel Law
The trips offered constitute package tours within the meaning of the EU Package Travel Directive. Travelers therefore benefit from all statutory rights applicable to package travel.